AVA is an AI-powered assistant designed to support both public engagement and internal assessment workflows. It improves accessibility for taxpayers while helping assessment staff access information, navigate workflows, and streamline routine tasks. AVA enhances service delivery without increasing staff burden and is fully scalable to accommodate peak volume periods.
AVA can:
This reduces call volume and improves response consistency.
AVA assists staff by:
AVA acts as a digital assistant embedded within daily operations.
Unlike generic chat tools, AVA is structured around property assessment terminology and workflows. It supports assessment-specific processes while maintaining appropriate controls and transparency.
AVA helps assessment offices modernize communication and workflow support while maintaining professional oversight and control.
PROS strengthens valuation defensibility at every stage of the assessment lifecycle. Structured review workflows, documented decision trails, and integrated appeals management support audit readiness and confident defense.
From digital appeal intake to valuation analysis and final documentation, PROS connects the full assessment lifecycle into one unified system — reducing manual processes and eliminating workflow gaps.
Designed to support lean assessor offices, PROS improves staff productivity through streamlined task management, integrated data tools, and reduced administrative overhead.
Developed by GAR Associates, PROS reflects decades of real-world assessment experience — delivering practical tools grounded in valuation expertise, data integrity, and regulatory realities.
